ScreenApp is an AI recording and note tool from the team at screenapp.io. It captures your screen, camera, microphone or a live meeting, then produces a transcript, an AI summary and structured notes you can search later. It fits people who sit in many calls or lectures and need the decisions without the replay. Our overall read: the product side is genuinely strong and the platform coverage is wide, but the billing setup around the seven day trial is the single biggest reason to slow down before paying.
What Is ScreenApp?
ScreenApp is a browser-first recorder with an  AI layer on top. The company behind it is ScreenApp, which publishes its security posture through a public trust centre and holds SOC 2 Type II certification alongside GDPR compliance.
Its purpose is narrow in a useful way. Rather than editing polished marketing videos, the tool focuses on capturing spoken content and making it findable. Target users are project managers, sales and support teams, teachers, students and solo founders. The company states more than eight million people have used the platform, though that figure is self-reported and has no independent audit behind it.
How Does ScreenApp Work?
You start a recording in the browser, the Chrome extension, a desktop app or the mobile app. You can also skip recording entirely and upload an existing file or paste a URL. For scheduled calls, a meeting bot joins on your behalf.
Once capture finishes, the AI layer runs. It produces a transcript, then a summary with key points and action items, plus auto chapters so you can jump to a moment. A chat panel sits beside the recording, so you can ask a question about the file instead of scrubbing the timeline. Translation covers more than 100 languages, and finished notes export to PDF or plain text on paid plans.
The experience feels closer to a knowledge base than a video editor. Everything you record lands in one searchable library, which is where the real value shows up after a few weeks of use.
Key Features
- AI notetaker:Â structured notes with key points, decisions and action items.
- Transcription:Â speech to text with speaker separation, exportable as a document.
- Chat with recordings:Â ask a question and get an answer drawn from the file.
- Video analyser:Â reads on-screen frames, not just audio, on paid tiers.
- Meeting bot:Â joins scheduled calls and records without you hosting.
- Dictation and refine:Â free on every plan, including the free tier.
- Translation:Â more than 100 languages for transcripts and summaries.
Performance and Experience
Setup is the strongest part. There is no download requirement, so a first recording takes under a minute. The interface uses plain labels rather than jargon, and the learning curve is short even for non-technical users.
Accuracy depends heavily on audio quality. ScreenApp advertises up to 99% transcription accuracy on clear audio, which is a vendor claim rather than a tested benchmark. Public reviews are more mixed, with some users reporting garbled output on poor recordings and a few reporting a failed save on longer files. Treat the accuracy figure as a best case, not a guarantee.
Integrations and Compatibility
Coverage is broad for a tool this size. You get a web app, Mac and Windows desktop apps, a Chrome extension, and both iOS and Android apps. Uploads accept files from Zoom, Google Meet, Teams and YouTube through direct import or a URL.
Developer options are narrower. API access, custom integrations, bulk upload and custom vocabulary all sit on the Business plan or above. SAML single sign-on is Enterprise only. Teams on the $19 Growth plan should assume manual export rather than a connected pipeline.
Who Should Use It?
Best suited for: professionals in back-to-back meetings, sales and customer success teams building a call library, students recording lectures, and small teams that want AI notes without a per-seat enterprise contract.
Not ideal for: anyone needing a polished video editor, developers who need API access on a low budget, buyers who want a monthly rolling plan with easy refunds, and organisations that require SSO without an Enterprise contract.
What Our Users Think About Imperial AI Tools
ScreenApp does the hard part well. Capture, transcription, summary and search work together in one place, the platform spread is wider than most rivals at this price, and the SOC 2 Type II certification is a real signal for teams handling sensitive calls. Dictation and search staying free on every plan is a smart choice.
The problem is commercial, not technical. The free tier gives three recordings and one transcription a month, which is barely enough to evaluate anything. The seven day Growth trial then requires a card and converts to a $228 annual charge, and the help centre states subscriptions are generally non-refundable. Public review sentiment on Trustpilot is heavily negative for exactly this reason, sitting at 1.3 out of 5 across a small sample of around 52 reviews. The software is good. The purchase path needs care.
Suggestions For Improvement
- Offer a real monthly plan at checkout, not only an annual commitment behind a trial
- Send a clear reminder email before the trial converts to the full annual charge
- Publish a plain refund window, for example 14 days, instead of a case-by-case review
- Widen the free tier so buyers can test summary quality on their own audio
- Move basic API or webhook access down to the Growth plan
- Replace the 99% accuracy claim with a documented test method and conditions
